FAQ

Get Answers To Some Of The Most Popularly Asked Questions

What is needed for application?

A valid ID, TRN, Proof of Address, Occupation

What is the wait time?

Installations are usually scheduled and completed within 1-10 business days after payment is made and all the requisite documents are handed in.

Do you have cable?

Yes we offer IPTV services.

How can we get in touch with you?

You may call our Customer Service Department at (876) 622-8580/ (876) 457-7315 or click on the contact us icon.

How reliable is the service?

Our service is very reliable.

Does the rain affect the Internet?

The weather does not affect service delivery.

Does JPS outage affect the service?

No because We have solar back-up systems in the event of power outages.